Providing Reliable On-Site Printing Support for Conferences and Exhibitions
Client Background
Our client is a professional event management company that organizes large-scale conferences, trade exhibitions, and corporate events throughout the year. Each event typically hosts 500-2,000 attendees and requires extensive on-site printing capabilities for registration, materials, and real-time updates.
The company had been relying on external print vendors for event materials, which created dependency issues, long lead times, and limited flexibility for last-minute changes that are inevitable in live event environments.
Problem
Event organisers frequently needed printing for badges, agendas, registration forms, invoices, and last-minute announcements. Outsourced printing caused delays and made last-minute changes expensive.
On-site staff were not trained to troubleshoot printing issues, and even short delays could affect registration flow and attendee experience.
Solution
CPC Solution Pte Ltd deployed temporary on-site printing solutions configured specifically for event workflows. We provided free training to staff before event opening and remained available with continuous support throughout the event.
Implementation Details:
We developed a rapid deployment model specifically for event environments. Equipment arrives pre-configured with custom templates for badges, agendas, and common event materials, allowing setup to be completed in under 2 hours. Our technicians handle all installation, network configuration, and testing before the event opens.
Event staff receive focused hands-on training covering badge printing workflows, template selection, paper loading, and basic troubleshooting. We provide a dedicated support hotline with guaranteed response times during event hours, and for larger events, we station a technician on-site for immediate assistance.
Outcome
The organiser achieved a 22% reduction in printing costs while improving response time for last-minute changes.
Event operations became smoother, and staff could focus on attendees instead of technical issues.
As a team, we were happy we resolved problem of our client and they also thank us for our efforts and flaw less work.
Ongoing Partnership
The client now uses CPC Solution for all their major events throughout the year. We’ve streamlined the deployment process further, maintaining pre-configured equipment specifically for their event templates and brand standards.
Our flexible rental model means they only pay for equipment during event periods, avoiding the capital cost and maintenance burden of owning equipment that would sit idle between events. This partnership approach has enabled them to expand their event portfolio with confidence in their operational capabilities.