Setting Up a Cost-Efficient Printing System for a New Industrial Business
Client Background
Our client is a manufacturing and logistics company that established operations in Singapore’s industrial sector. With a team of 25 employees across operations, administration, procurement, and accounts departments, they needed a reliable document management system from day one.
The company handles high volumes of paperwork including purchase orders, goods receipts, delivery notes, supplier invoices, shipping documents, and compliance certifications. Efficient document processing was critical to maintaining smooth operations and meeting regulatory requirements in their industry.
Problem
A newly established business in an industrial area was setting up its first operational office. The company required printing for invoices, delivery orders, compliance documents, internal records, and coordination with suppliers and logistics partners.
As a new business, management was cautious about overspending on office infrastructure. They did not yet have a clear idea of long-term print volume and were concerned about committing to large or expensive machines too early. At the same time, unreliable printing or poor scanning workflows could slow down daily operations and create inefficiencies during the critical early growth stage.
The challenge was to strike the right balance: set up a professional, reliable print environment while keeping costs controlled and allowing room for future expansion without replacement.
Solution
CPC Solution Pte Ltd worked closely with the client to understand their operational workflow, document types, and expected growth trajectory. Based on this, we proposed a right-sized printing solution that covered immediate needs without unnecessary features or overcapacity.
Default print settings were optimised to prevent waste from day one, while scanning workflows were designed to be fast and intuitive for operations and accounts staff. We also planned the setup with scalability in mind, ensuring the system could grow as the business expanded. Free training was provided to staff during onboarding, and our support was with them all the time to assist with adjustments as operations evolved.
Implementation Process:
Our team conducted an on-site assessment to understand the physical layout, network infrastructure, and departmental workflows. We recommended a multifunction device with duplex printing capabilities, high-speed scanning, and network connectivity that could serve all departments efficiently.
We configured custom scan destinations for each department—operations could scan delivery orders directly to their shared folder, while accounts had dedicated email routing for invoice processing. Print defaults were set to duplex black-and-white mode to minimize waste, with color printing available when needed.
Installation was completed within one business day with minimal disruption. Our technicians provided hands-on training to all staff members, covering basic operations, troubleshooting, and best practices for cost management. We also created quick-reference guides posted near the equipment.
Outcome
The business achieved a 21% reduction in projected setup and printing costs compared to their original estimates. Staff adapted quickly to the workflows, document handling became more structured, and management avoided unnecessary capital expenditure during the startup phase.
As operations grew, the company had confidence that their printing system could scale smoothly without disruption or replacement.
As a team, we were happy we resolved problem of our client and they also thank us for our efforts and flaw less work.
Long-Term Partnership
Beyond the initial installation, CPC Solution Pte Ltd continues to provide ongoing support to ensure optimal performance. We conduct quarterly maintenance checks, monitor toner levels proactively, and provide immediate assistance when needed.
As the client’s business has grown, we’ve been able to add additional capabilities to their existing system without requiring costly replacements. This includes expanded scanning features for their growing compliance requirements and mobile printing capabilities for field staff.
The partnership demonstrates our commitment to supporting businesses throughout their growth journey, not just at the point of sale. We measure our success by our clients’ operational efficiency and cost savings over the long term.